The Lobby Boy

This Privacy Policy governs the manner in which The Lobby Boy L.L.C. (“The Lobby Boy,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (“User(s)”) of the www.thelobbyboy.com website (“Site”) and all products and services offered by The Lobby Boy.

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Personal Identification Information
We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Site, register, subscribe, fill out forms, or engage with services, features, or resources we provide. Users may be asked for details such as name, email address, mailing address, and phone number.

We will collect personal identification information only if voluntarily submitted. Users may refuse to supply such information, but this may limit access to certain Site features or services.

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Non-Personal Identification Information
We may collect non-personal identification information whenever Users interact with our Site. This may include browser type, computer/device type, operating system, internet service provider, and other similar technical details.

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Cookies
Our Site may use “cookies” to improve User experience. Cookies may be placed on a User’s device for record-keeping and tracking purposes. Users can choose to refuse cookies or be alerted when cookies are sent; however, some parts of the Site may not function properly.

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How We Use Collected Information
The Lobby Boy may collect and use Users’ information for purposes including:

- Improving customer service – Information helps us respond more efficiently.
- Personalizing user experience – We may use aggregated information to understand usage trends.
- Improving our Site – Feedback may be used to enhance our services and products.
- Processing payments – Information provided is used solely to service transactions and is not shared except as required for fulfillment.
- Running promotions, surveys, or features – To engage Users and deliver relevant content.
- Communicating with Users – Sending updates, product/service information, and company news. Users may unsubscribe from communications at any time.

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Data Protection
We adopt appropriate data collection, storage, and processing practices, along with industry-standard security measures, to safeguard personal data against unauthorized access, alteration, disclosure, or destruction.

Sensitive data exchanges between the Site and Users occur over SSL-secured channels and are encrypted with digital signatures.

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Sharing of Information
We do not sell, trade, or rent Users’ personal identification information. We may share generic aggregated demographic information not linked to personal identifiers with trusted business partners, affiliates, or advertisers.

We may also engage third-party service providers (e.g., for email newsletters, surveys, or payment processing). These providers are permitted to use information only to perform services on our behalf.

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Third-Party Websites
Our Site may contain links to third-party sites. We do not control and are not responsible for the practices or content of external websites. Users should review the privacy policies of any third-party sites they visit.

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Advertising and Google Adsense
Advertisements may be delivered by partners who use cookies to serve relevant content. These cookies track non-personal information and browsing behavior.

Some ads may be served by Google. Google’s use of the DART cookie allows ads based on Users’ visits to our Site and others across the Internet. Users may opt out by visiting: Google Ads Privacy Policy (http://www.google.com/privacy_ads.html).

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GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), The Lobby Boy may process your Personal Data under the following legal bases:

- Performance of a contract with you
- Consent you have provided
- Legitimate business interests not overridden by your rights
- Legal obligations
- Payment processing requirements

Your GDPR Rights:
- Right to access, update, or delete your data
- Right to rectification of inaccurate data
- Right to object to processing
- Right to restrict processing
- Right to data portability
- Right to withdraw consent

To exercise these rights, please contact us (see details below).

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Changes to this Privacy Policy
The Lobby Boy reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and Users are encouraged to check periodically for updates. Continued use of the Site constitutes acceptance of the revised policy.

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Acceptance of Terms
By using our Site, you signify acceptance of this Privacy Policy. If you do not agree, please discontinue use of our Site. Continued use following updates will be deemed acceptance.

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The Lobby Boy L.L.C.
Website: www.thelobbyboy.com
Email: info@thelobbyboy.com
Phone: +38348577500
Address: TechPark Prishtina, P.N, Bernicë e Poshtme, Prishtinë 10000, Kosovë