Property Management System
Your rooms, bookings and payments, all on one simple screen.
- Live booking calendar & daily schedule
- Automated emails & payment links
- Instant invoicing & sales for extras (breakfast, bar)
- Housekeeping status & daily reports
All reservations, whether from Booking.com, Airbnb, Expedia or your website, are automatically in one place. No confusion, no overbookings, no lost reservations.Every reservation, automatically in one place.


































What we do
Centralize all your bookings and payments into one simple workflow. You take care of the guests, thelobbyboy does the rest.
Property Management System
Channel Manager
Real-time sync with all channels.
Direct Booking Engine
Have your own booking page on your website. Share it directly on WhatsApp, Viber, Messenger or Instagram, and accept payments the moment your guest says yes.
Sell more than just rooms: guests can add breakfast, airport transfers or local tours right when they confirm their stay.
Boutique hotel · Prishtina
City centre · Free Wi-Fi

Sleeps 2 · Two single beds · Balcony
A few things that make arriving easier.
Your confirmation is on its way to lena.h@mail.com
How it works
Every stage of the guest stay updates automatically, without messy spreadsheets, extra phone calls or logging into multiple accounts.
When you receive a new reservation from any booking site or your own website, availability updates across all your channels automatically, with zero manual effort.
As soon as a reservation is made, an automated confirmation email goes straight to the guest. Guests can easily modify their booking details on their own, so you don't have to handle manual updates.
Check-in is fast and simple. See payment status instantly in the reservation details, and print a complete registration card with all guest details and house rules in seconds, making arrival smooth and personal.
Housekeeping updates room cleaning status in real time, right from their phones. Extra items or services post directly to the guest invoice, keeping reception updated automatically without any manual back-and-forth.
See any remaining balance clearly and settle up in seconds. Email invoices directly to guests in a single click, while automated follow-up emails collect feedback and drive positive online reviews.
Customer reviews
You take care of the guests, thelobbyboy does the rest.
After working with HotelRunner PMS before, switching to The Lobby Boy PMS has been a completely different experience for me as a hotel manager. What I appreciate the most is how simple and intuitive the system is, making daily operations much easier. On top of that, the team's support is always available and very responsive whenever needed. A reliable and well-designed PMS overall.
Golden City
Hotel manager · Google review
Pricing
Everything you need to run your business is included from day one. Get our entire suite of tools (PMS, Channel Manager, Booking Engine, Housekeeping, and Payment Gateway Integrations) without paying extra for setup or basic features.
Choose your accommodation type and enter your count to get your exact monthly price. Test it out with a 14-day free trial, and cancel whenever you want.
€—/ month
Choose your property type and enter your total rooms, beds or units to calculate your price.
Prices in EUR, excluding VAT. Applicable VAT will be calculated based on your location.
Frequently asked questions
Everything you need to run your daily operations: Property Management System (PMS), Channel Manager, Direct Booking Engine, Housekeeping, Payment Gateway integrations, and unlimited user accounts for your team.
No. Our team handles the entire account setup for you, so you don't have to deal with technical configuration.
You get 14 days of full access with zero commitment and no credit card required. After the trial, it is simple month-to-month with no long-term contracts. Cancel anytime.
Sync your property with 50+ Online Travel Agencies with zero channel connection fees.
Connect your preferred payment processor or local bank gateway to process payments directly for your bookings.
Integrations
Link your booking channels, payment gateways and fiscal systems into one platform. No hidden connection fees, zero technical hassle and no software lock-in.
OTAs & booking channels
Booking.com, Airbnb, Expedia, Agoda, Hostelworld, Hotelbeds and more
Payment gateways & processors
NestPay, RaiAccept, Paysera, Stripe, Helix Pay and POK
Tax & fiscalization
Enternet and EU Global in Kosovo, easyPOS in Albania
Revenue management
Turbosuite, with your revenue reports built in
Guest messaging & communication
Booking.com, Airbnb and Expedia messages in one inbox, and WhatsApp in development
Restaurant & F&B systems
Cacttus, for restaurant and bar charges on the guest's bill
From the lobby