Payment Processing & Billing
Stop manually recording card numbers and tracking unpaid bills. The Lobbyboy connects directly with your preferred payment gateway to collect booking deposits, process card transactions securely, and track guest balances automatically.
Why teams move
Unpaid deposits, uncharged virtual cards and forgotten no-shows are the three most common leaks in an independent hotel.
Automated Deposits & Guarantees
Collect instant booking deposits online or securely hold credit card details to guarantee direct reservations and OTA bookings.
Local & International Payment Gateways
Connect seamlessly with global processors like Stripe, or regional gateways including NestPay (BKT and Halkbank), RaiAccept (Raiffeisen Bank), and Paysera Kosovo.
Unique Sequential Invoicing
Automatically assign a unique tracking number to every invoice for accurate accounting, clear audit trails, and local tax compliance.
PCI-Compliant Security
Retrieve and charge guest credit cards inside a secure, compliant system—no pen, paper, spreadsheets, or unencrypted inbox storage needed.
Real-Time Balance Tracking
Instantly view paid deposits, outstanding balances, and daily revenue totals on your front desk dashboard.
Payment links
Switch on payment links and guests pay online instead of reading card numbers down the phone. Payment reminders go out by email, and every payment lands on the guest's invoice.
Hi Lena, we look forward to seeing you on Fri 2 Oct. Urban Twin Balcony · 3 nights.
View your bookingSent automatically by thelobbyboy€264 is due before you arrive. Pay online by card in a minute.
Pay €264Sent automatically by thelobbyboyThank you for staying with us. Invoice 2026-0412 · €264 · paid.
View invoiceSent automatically by thelobbyboyA short review would mean a lot to us. It takes a minute.
Review us on Booking.comSent automatically by thelobbyboyOTA cards
Virtual cards for bookings the guest paid online arrive with the booking through a PCI-compliant card exchange, ready to charge. Nobody logs in to copy sixteen digits.
Cards stored on the OTA can be charged for no-shows, following the policy the guest agreed to.
Booking.com virtual cardReconciliation
Every payment and refund is matched to the guest's bill and shows up in your reports straight away.
Month-end is a quick check, not a morning with a spreadsheet.
Works with
Take payments through Stripe, Helix Pay or POK, or through your bank's gateway: NestPay for BKT and Halkbank, RaiAccept for Raiffeisen Bank, and Paysera Kosovo.
