The lobby of a boutique hotel

Boutique Hotels

Automate the routine work, protect the guest experience

Running a boutique hotel requires personal connection. The Lobby Boy handles OTA rate syncs, instant guest billing, and room-status updates automatically, so your team has the time to focus where it matters most: delivering a great experience for your guests.

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Built for independents

Big-hotel tools, without the big-hotel project

Large hotel groups get real-time channel sync, online payments and proper reporting. There is no good reason a twenty-four room hotel should not have the same, at a price that fits a small team.

  • The desk

    Arrivals, bills and the booking calendar in one screen.

    • Drag-and-drop calendar
    • Group bookings
    • Fiscal invoices & taxes

  • The channels

    Rates and availability live in one place, not in six logins.

    • Real-time sync
    • Per-channel rates
    • No overbookings

  • The guests

    Confirmation and invoice emails sent automatically, with extras offered while guests book.

    • Automated emails
    • Payment links
    • Tours & extras

Customer reviews

Small team, full house, calm desk

After working with HotelRunner PMS before, switching to The Lobby Boy PMS has been a completely different experience for me as a hotel manager. What I appreciate the most is how simple and intuitive the system is, making daily operations much easier. On top of that, the team's support is always available and very responsive whenever needed. A reliable and well-designed PMS overall.

Golden City

Hotel manager · Google review

Direct bookings

Keep the fifteen per cent

The booking engine sits on your own website, takes no commission and works on any phone. Every direct booking is one you do not pay an OTA for.

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Run twenty-four rooms like a group of two hundred.

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