12 features of thelobbyboy
Twelve things thelobbyboy does for a property every day, from the calendar at the front desk to the reports at the end of the month.
thelobbyboy is a digital system that makes the daily operation easier and helps a property earn more. These are twelve of the features behind it.
Twelve features
- Mobile friendly: the whole front desk works on any phone, tablet or laptop, with no app to download.
- Cloud-based: your team can log in from anywhere, at any time.
- Today's Agenda: one view of today's arrivals, departures, stayovers and unpaid balances, in real time.
- Drag-and-drop calendar: move a booking, change a room or extend a stay, and the invoice, channels and housekeeping list follow.
- Channel manager: rates, availability and restrictions stay in sync with Booking.com, Airbnb, Expedia and more than 50 OTAs in real time.
- Direct booking engine: commission-free bookings from your website and social media, with a link you can share on WhatsApp, Viber or Messenger.
- Online payments: deposits, OTA virtual cards and no-show fees, charged through the payment gateway you choose.
- Invoices: one invoice per stay, numbered in sequence, with the right tax on every line and a copy emailed to the guest.
- Point of sale: breakfast, laundry, drinks and transfers sold at reception and posted straight to the guest's invoice.
- Housekeeping: housekeepers set room status from their phones, so the desk always knows which rooms are ready.
- Guest emails: confirmations, invoices and review requests after checkout go out on their own.
- Reports: occupancy, ADR and RevPAR by channel and room type, ready to print or export to PDF or CSV.
All in one place
Every one of these works from the same system, so a booking, a payment or a clean room shows up everywhere it matters at the same moment.